• - Customer Service
• - Mobility Assistance
• - Kids
• - Parking
• - Pass to Free Parking

Customer Service

Customer service is extremely important to us and we want to make your visit as enjoyable and comfortable as possible. Use the links to the left side to find out more about all the services we offer or contact us by calling (619) 238-1596 or emailing hortonplaza@westfield.com to ask us anything.

Shopping Concierge Center

Our Shopping Concierge are available to assist you daily from 11am until 7pm.  They are located on Level 1 near Victoria's Secret.  Visit for all your needs including Westfield and American Express gift cards, Kiddie Kruzzers, gift suggestions, tourism information, complimentary wheelchairs, and more.